XPO Romania: Leadership in technology and operational efficiency with Trans.eu
Born from the acquisition of the Romanian company TransCondor by Norbert Dentressangle, later integrated into XPO Logistics, XPO Transport Solutions Romania continues to adopt state-of-the-art technologies to develop its operations and to anticipate rapid changes in the transport market in 2025 and beyond.
As part of the XPO group, a major player in the international transport market, the Romanian branch maintains its competitiveness through a constant focus on innovation and technology. This approach has facilitated the development of digitally advanced solutions that support both customer relationships and collaboration with transport partners.
With roots in the United States and an extensive presence in Europe, XPO differentiates itself in the market through its solid technology investment strategy, which now also includes a new partnership with Trans.eu to implement a set of freight assignment automation tools, which optimize transport processes and improves communication with trusted carriers.
The partnership with Trans.eu
In the context of its commitment to innovation, XPO has also recently entered a strategic partnership with Trans.eu, implementing a private module that facilitates collaboration with preferred carrier partners. This private module allows the freight forwarding company to respond more promptly to customer requirements.
“The fact that we are part of an international group that has a tradition of prioritizing technological investments and embracing innovation gives us a significant advantage in this regard. The collaboration with Trans.eu is a great example of how we use technology to bring real benefits, both for customers and for our carrier partners,” explains Cristian Prisacariu, Branch Manager XPO Logistics Romania.
Why Trans.eu?
The partnership with Trans.eu came as a natural step for XPO. The Trans.eu Private Exchange allows XPO to collaborate closely with trusted carriers, giving them priority access to offers and facilitating fast and transparent freight allocation. This digital solution simplifies processes and improves security and communication.
“Through the Trans.eu Private Exchange, we recognize trusted partners and offer them priority access to orders. We hope this will facilitate order taking and bring financial benefits to all involved,” adds Cristian Prisacariu.
XPO plans its implementations of new technologies to support its existing operations, while also contributing to strengthening customer relationships. The company’s systems, such as the TMS (Transport Management System) and associated platforms, are designed to provide efficiency, intuitive use and increased visibility for both customers and transportation partners.
“At XPO, we focus on simplifying processes for our operators and transportation partners. The collaboration with Trans.eu demonstrates how we can increase efficiency while reducing administrative workload,” emphasizes Cristian Prisacariu.
Digital transformation for increased collaboration
The Trans.eu platform plays a key role in accelerating processes and improving collaborative relationships between XPO and its carriers. One of its modules, the Private Freight Exchange, allows carriers to access transport offers in a secure and efficient environment.
“We stand by XPO to ensure the success of the project, contributing to a safer and more efficient ecosystem for all participants – from XPO operators and carriers, to customers and end beneficiaries,” says Szabolcs Fejer, Business Solution Delivery Architect & Field Leader, Trans.eu.
Benefits of working with Trans.eu:
- Priority access for trusted carriers. XPO’s transport partners with access to the Trans.eu private module receive offers faster, which contributes to cultivating loyalty in the relationship with the forwarding company.
- Increased security. The platform ensures a safe environment for all users, guaranteeing the integrity of operations and information for all parties involved.
- Optimized communication. The live chat in the platform and the automatic translation function eliminate language barriers, ensuring fast interaction with carriers and centralized access to the history of discussions.
- Reduction of human errors. The automation of the offer publishing process minimizes errors and improves the quality of the services provided.
Technology as a growth engine for the future of XPO
As XPO expands its presence in Europe, the company aims to constantly develop its digital processes and fully leverage its technological advantages. The implementation of the Trans.eu private module confirms XPO’s commitment to identifying the best solutions for both customers and transport partners, thus strengthening its leadership position through innovation and operational efficiency.
“We are focused on expanding and developing customer relationships, but also on implementing as many technological solutions as possible, such as XPO Connect, which simplifies the work process for both customers and transport partners. An important goal for us is to reduce administrative burdens, so that people can focus on their core business and not be overwhelmed by bureaucratic work,” adds Prisacariu.
Innovation is at home within the XPO group, and Cristian Prisacariu provided two notable examples that support this statement, already tested and implemented in other European XPO agencies.
One of these is the no-touch order system that completely automates order processing, from placement to delivery and payment, without requiring operator intervention. Another example of innovation comes from France, where transport on the Seine, in containers, helps avoid congestion in Paris, and the goods are subsequently delivered in small vans in the city center.
Taking these successful initiatives within the parent company as a benchmark, it is certain that XPO Romania will continue to develop technologically, following the same direction of digital transformation and operational efficiency.